Thank you for shopping with Flourandvanilla. This page explains how we ship our baking aprons, baker tees, kitchen tea towels and baker's mugs, how long delivery takes and what it costs. Flourandvanilla is operated by Flour & Vanilla, a business based in the United States.

Where we ship

We ship to addresses within the United States only, including all 50 states, Alaska and Hawaii. We do not accept or ship international orders.

Where your order ships from

Every item we sell is in stock and ready to ship from our warehouse in the United States. Before an order leaves us, we check each piece for quality and pack it carefully.

Order processing

Orders are processed within up to 3 business days after your payment is confirmed. Business days are Monday through Friday, excluding US public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Shipping method, cost and delivery time

We offer one shipping method, Standard Shipping, sent with USPS, UPS, FedEx or DHL depending on your address and the size of your package.

The total delivery time of 5–11 business days is counted from the date you place your order. It already includes up to 3 business days of processing, followed by up to 8 business days in transit with the carrier.

Delivery times are estimates, not guarantees. Carrier delays, severe weather, high seasonal volume and public holidays can occasionally add time. The exact shipping cost for your order is always shown at checkout before you pay.

Order tracking

When your order ships, we email you a shipping confirmation with a tracking number. You can also check the latest status at any time on our Track Order page using your order number.

Changing or canceling an order

If you need to change or cancel an order, email us at [email protected] as soon as possible with your order number. Orders can only be changed or canceled before they enter processing or shipment. Once an order is being processed or has shipped, we may not be able to change it, but you can still request a return under our Returns & Refunds Policy.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We will do our best to update it before the order ships, but we cannot redirect a package once it is with the carrier.

Lost, damaged or incorrect items

If your order arrives damaged, defective or incorrect, email [email protected] within 7 days of receiving it, with your order number, a short description and clear photos. We will offer a replacement, a refund or another appropriate solution at no cost to you. If your package seems lost in transit, contact us with your order number and we will work with the carrier to investigate.